Privacy Policy

Privacy Policy Magnum88 — Our Commitment to Protecting Your Data

Your privacy is our priority. This document explains in detail how magnum88 collects, uses, stores, and protects your personal information as a member of our entertainment platform.

Updated: 1 January 2026
Our Data Protection Commitment
256-bit
SSL Encryption
24/7
Security Monitoring
100%
No Data Sales
PDPA
Legal Compliance

Magnum88's Six Core Data Protection Principles

Every decision we make regarding your data is guided by these six core principles — designed to ensure your information remains safe and within your control at all times.

Top-Level Data Encryption

All data transmitted between your device and magnum88 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions. No sensitive data passes through unsecured channels.

Minimum Data Collection

Magnum88 only collects information that is strictly necessary to provide our services, process transactions, and comply with legal requirements. We do not collect data that is irrelevant or beyond what our operations require.

No Sale of Data to Third Parties

Magnum88 has never and will never sell, lease, or trade your personal information to any third party for marketing or commercial purposes without your explicit prior consent.

Data Control in Your Hands

As the owner of your data, you have full rights to access, correct, download, or request deletion of your personal information at any time. Our team is ready to process each request within 30 working days.

Malaysia PDPA Compliance

Magnum88's Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all local legal requirements to ensure your rights as a Malaysia user are fully protected.

Continuous Monitoring & Auditing

Magnum88's data security systems are monitored 24 hours a day, 7 days a week by our cybersecurity team. Internal and external security audits are conducted regularly to ensure data protection standards are always up to date.


Important Note: By registering and using the Magnum88 platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully before using any of our services.

Introduction

Welcome to the magnum88 Privacy Policy page. We at magnum88 greatly value the trust you place in us when sharing your personal information while using our online entertainment platform. This Privacy Policy explains our practices regarding the collection, use, storage, protection, and sharing of your personal data.

Magnum88 operates as an online gaming entertainment platform providing video slots, live casino, sports betting, and a variety of table games to adult users in Malaysia. In the course of these operations, we need to collect and process certain personal information to ensure our services function smoothly, securely, and in compliance with applicable legal requirements.

This Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for personal data protection. We are fully committed to respecting your privacy rights and ensuring your data is handled responsibly, transparently, and securely.

Scope of This Policy: This Privacy Policy applies to all information collected through the Magnum88 website, mobile app, customer support Live Chat, email, and any other official communication channels operated by Magnum88.

Information We Collect

Magnum88 collects various types of information depending on how you interact with our platform. Below are the full details of the data categories we collect:

Information You Provide Directly

  • Registration information: Full name, date of birth, gender, MyKad or passport number, email address, mobile number, and account password.
  • Address information: Current residential address including postcode, city, and state.
  • Financial information: Bank account number, bank name, e-wallet account number (TNG, GrabPay, Boost, ShopeePay), and payment verification details.
  • KYC verification documents: A copy of your MyKad or passport, utility bills, bank statements, and other supporting documents required for identity verification.
  • Communications: Live Chat conversation records, emails, and any communications you send to our support team.

Automatically Collected Information

  • Device data: Device type, operating system, phone model, screen resolution, and unique device identifier.
  • Network data: IP address, Internet Service Provider (ISP) name, and approximate geographic location based on IP.
  • Usage data: Pages visited, time spent, games played, bets placed, and navigation patterns on the platform.
  • Technical data: Web browser type and version, language settings, time zone, and login session data.
KYC-Related Note: Identity verification documents you submit to us are handled with the highest level of protection. These documents are only accessed by authorised compliance staff and are not retained longer than required by law.

Data Category Schedule

Data Category Information Type Requirements
Identity Name, IC, date of birth, gender Mandatory — account verification
Contact Email, phone number, address Mandatory — account communications
Financial Bank accounts, e-wallets Mandatory — transaction processing
Technical IP address, device, and browser Automatic — system security
Usage Gaming patterns, betting history Automatic — service improvement
Marketing Communication preferences, promotional responses Optional — with your consent

How We Use Your Data

Every piece of information we collect is used for clear and lawful purposes. magnum88 processes your data based on the following legal bases: contract fulfilment, legal obligation compliance, legitimate company interests, and the consent you provide.

Primary Purposes of Data Use

  1. Account management: Creating, verifying, and managing your Magnum88 account, including the KYC process and ongoing security checks.
  2. Transaction processing: Processing deposits, withdrawals, bonus payments, and all financial transactions securely and accurately.
  3. Service provision: Enabling you to access and enjoy all games and features on the Magnum88 platform, including slots, live casino, sports betting, and the VIP programme.
  4. Customer support: Responding to inquiries, resolving complaints, and providing technical support across all our support channels.
  5. Platform security: Detecting and preventing fraud, money laundering, account misuse, and other security threats.
  6. Legal compliance: Fulfilling our obligations under PDPA, anti-money laundering laws, and the requirements of relevant authorities.
  7. Service improvement: Analysing usage patterns to improve platform performance, user experience, and game offerings.
  8. Marketing communications: Sending promotional information, bonus offers, and platform updates — only to users who have given their consent.
Marketing Consent: You may withdraw consent to receive marketing communications at any time by contacting our support team or via your account settings. Withdrawing consent will not affect data processing required for the operation of your account.

Sharing Information with Third Parties

Magnum88 does not sell, lease, or trade your personal information to third parties. However, in the course of our operations, there are limited situations where we may need to share your information with certain parties:

Trusted Service Providers

We work with selected third-party service providers to support the operation of our platform. These include payment gateway providers, identity verification service providers, cloud hosting providers, and analytics providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified service purposes.

Authorities and Legal Requirements

Magnum88 may share your information with government authorities or law enforcement agencies when required by law, court order, or direction from a legitimate authority. This includes reports required under anti-money laundering laws applicable in Malaysia.

Game Providers

Certain limited information such as player IDs and session data may be shared with third-party game providers (such as Pragmatic Play, Evolution Gaming, and others) solely for game processing and technical dispute resolution purposes. These providers are subject to their own privacy policies that comply with industry standards.

Contractual Protection: All third parties that receive your data from magnum88 are contractually bound to protect that information to standards no less stringent than our own Privacy Policy. We conduct periodic due diligence reviews on all our provider partners.

Data Security

Magnum88 continuously invests in data security infrastructure to ensure your information is protected at all times. The technical and organisational security measures we implement include:

Technical Security Measures

  • 256-bit SSL/TLS encryption: All communications between your device and our servers are encrypted using the latest SSL/TLS protocols, ensuring no unauthorised party can intercept your data in transit.
  • Data-at-rest encryption: Sensitive data such as financial information and identity documents are stored in encrypted format on our servers, even when not in transit.
  • Two-factor authentication (2FA): Member accounts are protected with two-factor authentication using OTP via SMS or a TOTP-compatible authenticator app.
  • Firewall and intrusion detection system (IDS): Our infrastructure is protected by multiple layers of firewalls and an intrusion detection system operating in real time.
  • Periodic vulnerability scanning: Penetration testing and vulnerability scanning are conducted regularly by independent cybersecurity experts.

Organisational Security Measures

  • Access to users' personal data is restricted to staff who genuinely need it to perform their duties (principle of least privilege).
  • All staff who handle personal data are required to undergo regular data protection and cybersecurity training.
  • A comprehensive data security incident response procedure is in place and tested on a regular basis.
  • Data processing records are meticulously maintained in accordance with PDPA requirements.
Data Breach: In the event of a data breach affecting your information, magnum88 is committed to notifying you within the timeframe required by law and taking appropriate remedial action promptly.

Cookies & Tracking Technologies

Magnum88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how our platform is used. Below is an explanation of the types of cookies we use:

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled as they are critical to website operation.
  • Analytics Cookies: Helping us understand how visitors use our platform — which pages are most popular, time spent, and navigation paths. This information is used in aggregate for improvement purposes only.
  • Functional Cookies: Saving your preferences such as language, display theme, and game settings to enhance convenience during future visits.
  • Marketing Cookies: Used only with your consent to deliver more relevant advertisements and offers based on your interests and usage patterns.

Managing Your Cookies

You can control and manage cookies through your web browser settings. Most browsers allow you to view, delete, and block cookies. Please note that disabling essential cookies may affect platform functionality. For guidance on managing cookies in popular browsers, please refer to your browser's help page.

Your Personal Data Rights

Under Malaysia's PDPA and Magnum88's internal policies, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right to Rectification

If your information is inaccurate or out of date, you have the right to request a correction promptly.

Right to Erasure

You may request deletion of your personal data, subject to any legal retention requirements still in effect.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request to receive your personal data in a machine-readable, portable format.

Right to Restriction of Processing

Under certain circumstances, you have the right to request that we temporarily restrict the processing of your data.

How to Exercise Your Rights: To exercise any of the rights above, please contact our data protection team by email at [email protected], stating the right you wish to exercise and your account information. We will process your request within 30 business days from the date of receipt.

Data Retention & Deletion

Magnum88 retains your personal information only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law. Retention periods vary by data type:

Data Type Retention Period Reason
Active account data Throughout the active account period Continuous service operations
Transaction records 7 years after transaction Financial & tax legal requirements
KYC Documents 5 years after account closure AMLA & PDPA Compliance
Communication logs 2 years Dispute resolution
Analytics data 13 rolling months Usage trend analysis
Security logs 12 months Security incident investigation

Upon expiry of the applicable retention period, data will be securely deleted or anonymised so that it can no longer be personally linked to you.

Children's Privacy

Magnum88 strictly prohibits individuals under the age of 18 from registering or using any of our services. Our platform is designed exclusively for adult users. We do not knowingly collect any personal information from minors.

Should we discover that a child's personal information has been collected without proper age verification, we will take immediate steps to delete that information and close the relevant account. If you believe a child has registered on our platform, please contact us immediately by email at [email protected] so that appropriate action can be taken without delay.

Changes to This Privacy Policy

Magnum88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. Any changes made will take effect immediately upon being published on our website.

For significant changes, we will notify you via the email registered to your account or through a prominent notice on the platform at least 14 days before the changes take effect. The "Updated" date at the top of this page will always reflect the latest version of this policy.

We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the Magnum88 platform after any changes constitutes your acceptance of the latest version of this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact our team. We are always ready to help and committed to addressing every inquiry transparently and responsibly.

Support Email
Live Chat
Available 24 hours a day, 7 days a week
Response Time
Within 24–48 business hours

For requests specifically related to your personal data rights, please use the following subject line in your email: "Personal Data Rights Request – [Username]" to expedite processing by our dedicated data protection team.


Privacy Policy FAQ

Answers to the most frequently asked questions about privacy and data protection at Magnum88.

Absolutely not. magnum88 has never and will never sell, lease, or trade your personal information to any third party for marketing or commercial purposes. Your data is only shared with selected service providers who are contractually bound for platform operational purposes, or with authorities when required by law.

You may submit a request by email to [email protected] with the subject line "Personal Data Rights Request – [Username]". Clearly state whether you wish to access, correct, download, or delete your data. Our data protection team will process your request within 30 business days of receipt. Identity verification may be required before your request is processed.

Yes, completely secure. All financial transactions at magnum88 are processed through payment gateways encrypted with 256-bit SSL technology. Your bank account and e-wallet information is stored in encrypted format on our secure servers. We also employ real-time fraud monitoring to detect any suspicious activity on your account.

Yes, you can withdraw consent to receive marketing communications at any time. You may do so by clicking the "unsubscribe" link found at the bottom of any of our promotional emails, or by contacting our support team via Live Chat or email. Withdrawing marketing consent will not affect important transactional emails related to your account and transactions.

The KYC (Know Your Customer) process is a legal compliance requirement under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA). It also protects you from identity misuse and ensures that only verified, age-eligible players use our platform. Your KYC documents are stored securely and accessed only by authorised compliance personnel.

When you close your Magnum88 account, your personal data will not be deleted immediately, as we are legally required to retain certain records for specified periods — for example, transaction records must be kept for 7 years. Once all applicable legal retention periods have expired, your data will be securely deleted or fully anonymised.

Trusted Platform

Ready to Join the magnum88 Community?

Now that you understand how we protect your data, register with Magnum88 today and enjoy a premium entertainment experience on a platform that is secure, transparent, and built to the highest privacy standards.

Secure Data
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PDPA Compliant
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